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FAQ's

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CVD diamond jewellery features diamonds that are created using a process called Chemical Vapour Deposition. This method involves the synthesis of diamonds in a controlled environment, mimicking the conditions under which natural diamonds are formed.

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Yes, CVD Diamonds are Real Diamonds. They have the same physical, chemical, and optical properties as natural diamonds. The main difference lies in their origin, as CVD diamonds are created in a laboratory setting.

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CVD diamonds are distinguishable from natural diamonds based on their origin. Natural diamonds are formed deep within the Earth's mantle over millions of years, while CVD diamonds are created in a matter of weeks through a controlled laboratory process.

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Generally, CVD diamond jewellery tends to be more affordable than natural diamond jewellery. The controlled manufacturing process allows for a more predictable supply, which can influence pricing

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Yes, CVD diamonds have the same level of hardness and durability as natural diamonds, as they share the same crystal structure. Both types of diamonds are suitable for everyday wear and can withstand normal wear and tear.

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CVD Diamonds can have inclusions, just like natural diamonds. However, the inclusion types and patterns may differ. Inclusions in CVD Diamonds are often a result of the manufacturing process and can vary in appearance from those found in natural diamonds.

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In most cases, it is challenging to distinguish between CVD diamonds and natural diamonds with the naked eye. Gemological testing or specialized equipment may be required to identify the origin of the diamond.

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The CVD diamond production process is generally considered more environmentally friendly than traditional diamond mining. Lab-grown diamonds have a lower environmental impact, as they do not involve the extraction of large amounts of earth or contribute to habitat disruption.

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Absolutely! CVD diamonds are suitable for all types of jewellery, including engagement rings and other fine jewellery pieces. They offer a cost-effective and ethical alternative to natural diamonds.

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Caring for CVD diamond jewellery is similar to caring for natural diamond jewellery. Regular cleaning with a soft brush and mild soapy water is recommended. Avoid exposure to harsh chemicals and store your jewellery in a safe and secure place when not in use.

Shipping Policy

 

  1. Estimated Shipping Time: The estimated shipping time for your order can vary depending on factors such as the seller's location, your location, and the chosen shipping method. Please check with us for specific estimates regarding the shipping time for your order. “The product will be shipped and delivered between 14-21 working days. International Shipping: Yes, we offer international shipping. Please confirm with us for details regarding international shipping options and any applicable customs duties or taxes.

  2. Tracking Shipment: Most orders come with tracking information, allowing you to monitor the progress of your shipment online. You will receive this information once your order has been dispatched.

  3. Shipping Insurance: Shipping insurance is often included with your purchase to protect against loss or damage during transit. Please verify the details of the insurance coverage with us.



Size Chart

Return & Refund Policy

Return Policy:

1. Return Policy for CVD Diamond Jewellery: Our return policy ensures your satisfaction with your purchase. Please familiarize yourself with the terms, including the timeframe for returns, conditions for acceptance, and any associated fees specific to CVD diamond jewellery.

2. Damaged Jewellery: If your jewellery arrives damaged, please contact us immediately. Each case will be handled on an individual basis to ensure your concerns are addressed promptly and satisfactorily.

Refund Policy:

1. Refund Process: Refunds are processed according to our refund policy. This policy outlines the conditions under which refunds are issued, including the timeframe and method of refund. We aim to provide a transparent and fair refund process to ensure your satisfaction with your purchase. In case of returns, refunds will be processed within 30 working days after recieving the product.”

2. Refund Eligibility: To be eligible for a refund, please ensure your return meets the criteria outlined in our refund policy. This may include returning the item in its original condition and packaging within the specified timeframe.

3. Refund Timeline: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed promptly, and you will receive the refund through the original payment method used for the purchase. Returns/exchanges will be processed within 14-21 days.

4. Contact Us: If you have any questions or concerns regarding our shipping, return, or refund policies, please don't hesitate to contact us. Our dedicated customer service team is here to assist you every step of the way.



Payments Option

To make sure your online shopping experience is effortless and safe, we offer various payment methods to choose from. All transactions on our website are safeguarded by the most advanced technological systems available: all transactions are processed by a secure online payment gateway, which transfers the payment information using the highest safety standards. Your personal data and payment information is encrypted to ensure that your data is completely unreadable to third parties. After completing your purchase, we will send you a summary of your order via email. Remember that you can check the status of your order at any time through your account or by contacting our Customer Care.
We accept all debit/ credit cards (VISA, Mastercard, Rupay, UPI & Razorpay), COD.

CONTACT

  • DC6010, Gate No.8, BKC Diamond Market, BKC, Mumbai, Maharashtra, India.

  • 918369292626

  • thejewellerylab999@gmail.com


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